Frequently Asked Questions

Everything you need to know about shopping with Betts.

How long does shipping normally take?

Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please note that final sale items are not eligible for return.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.

Can I track my order once it has been placed?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

Are your products ethically sourced?

At Betts, we are committed to sustainability. We partner only with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials.